Things That Just Piss Me Off

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11 October 2007

DRM - More About RIAA And Lawsuits

posted in: Main — Chris McElroy aka NameCritic @ 12:39 pm

Yahoo Music gets it! They are on the side of consumers in the DRM issue rather than cowtowing to the music industry execs who think they can control file sharing!

Here is some of what Ian Rogers, who currently works at Yahoo! Entertainment on Yahoo! Music, had to say about it in a post addressed to the music industry.

Back in 1999 I ran Winamp.com for Rob and Justin. Napster came on the scene and we thought, “Wow! There’s a market for MP3s!” We had millions of people using Winamp, visiting Winamp.com for skins and plugins — it was by far the largest community of MP3-lovers.

We naively and enthusiastically suggested to labels that we’d be a great place to sell MP3s. The response from the labels at the time was universally, “What’s MP3?” or “Um, no.”

Instead they commenced suing Napster. We were naive to be sure, but we were genuinely surprised by the approach. Suing Napster without offering an alternative just seemed like a denial of fact. Napster didn’t invent the ability to do P2P, it was inherent in TCP/IP.

It was like throwing Newton in jail for popularizing the concept of gravity.

Yahoo! Music demonstrates this scale discrepancy perfectly. Yahoo! is the world’s #1 Internet destination. Hundreds of millions of people visit Yahoo! each month. Yahoo! Music is the #1 Music site on the Web, with tens of millions of monthly visitors.

Between 10 and 20 million people watch music videos on Yahoo! Music every month. Between 5 and 10 million people listen to radio on Yahoo! Music every month.

But the ENTIRE subscription music market (including Rhapsody, Napster, and Yahoo!) is in the low millions (sorry, we don’t release subscriber numbers, but the aggregate number proves the point), even after years of marketing by all three companies.

When you compare the experiences on Yahoo! Music, the order of magnitude difference in opportunity shouldn’t be a surprise: Want radio? No problem. Click play, get radio. Want video? Awesome. Click play, get video.

Want a track on-demand? Oh have we got a deal for you! If you’re on Windows XP or Vista, and you’re in North America, just download this 20MB application, go through these seven install screens, reboot your computer, go through these five setup screens, these six credit card screens, give us $160 dollars and POW! Now you can hear that song you wanted to hear…if you’re still with us.

Yahoo! didn’t want to go through all these steps. The licensing dictated it. It’s a slippery slope from “a little control” to consumer unfriendliness and non-Web-scale products and services.

So we have media consumption experiences with no context (desktop media players) and an incredible, endless, emergent contextual experience where media consumption is a pain in the ass, illegal, or non-existent (the Web).

FIX IT. Your fans are pouring their music-loving hearts into blogs, Wikipedia, etc and what tools have you given them to work with? Not much, unfortunately.

This is what I’m vowing to devote my energy, and Yahoo!’s energy to.

I’m here to tell you today that I for one am no longer going to fall into this trap. If the licensing labels offer their content to Yahoo! put more barriers in front of the users, I’m not interested.

Do what you feel you need to do for your business, I’ll be polite, say thank you, and decline to sign. I won’t let Yahoo! invest any more money in consumer inconvenience. I will tell Yahoo! to give the money they were going to give me to build awesome media applications to Yahoo! Mail or Answers or some other deserving endeavor.

I personally don’t have any more time to give and can’t bear to see any more money spent on pathetic attempts for control instead of building consumer value. Life’s too short. I want to delight consumers, not bum them out.

Lets envision the end state and drive there as quickly as possible. Lets not waste another eight years on what is obvious today. Lets build the tools of a healthy media Web and reward music-lovers for being a part of it.

In the end you get what you pay for. I won’t spend another dime paying engineers to build false control, making listening to music harder for music-lovers. I will put all of my energy into making it easier and making the experience better. I suggest you do the same.

I applaud Ian Rogers for his comments and hope that Yahoo! will stand behind him and stand up for users rather than bowing to the dictates of the music industry gestapo.

The Rest of The Story with images and more here. It’s a good read if you want to know the history behind file sharing and the music industry opposing it.






 

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