Moneybookers is run by Idiots
I’ve used a lot of payment processors online in various business ventures. I have never seen a worse payment processor than Moneybookers. Some people really just do not have a clue about how to operate a business.
If someone sends you a payment request through moneybookers, it takes no less than 30 minutes to send them that payment. I can do it through paypal or google checkout in a click.
Moneybookers first sends you an email to let you know someone is requesting a payment. In that email, there is no clickable link. They tell you to copy and paste a url into your browser to get to their website. What is this? AOL of the 90s coming back to haunt us?
Then when you finally get to their website, you must register with them in order to fulfill the payment request.
Then you give moneybookers your credit card info so you can make the payment. Easy right? Wait! Now you have to go to your credit card statement and hope the transaction processed already because moneybookers has made a charge to your card and you need to verify the amount they charged you before you can make the original payment request you went to moneybookers to do in the first place.
Let’s just say the transaction does show up right away and you don’t have to call your credit card company to find out what the moneybookers deposit was.
Now you are ready to make that payment through moneybookers right? You need to verify your birthdate before you can complete the transaction. In the US we enter our birthdate by month, day, year. If you did this while setting up the account then you likely have the wrong birthdate entered because they like it day/month/year instead.
So to verify the transaction for “security” purposes you have to enter the wrong birthdate again.
To top it all off, moneybookers also asks your client if they want to put the money into escrow instead of sending the full payment. Let’s say you already sold the product or service and the payment is supposed to be in advance as discussed with the client. Moneybookers wants them to reconsider it again because they make more money if escrow is used. Thanks moneybookers.
I left a penny in my moneybookers account because they need it to help pay for someone that knows how to set up a system properly. I’m setting up the moneybookers rescue the idiots fund right now and ask that everyone reading this post send moneybookers a penny so they can hire someone to replace the idiots that built their system. I urge you all to send that penny and rescue these moneybooker idiots today!
